Examinando por Materia "Leadership"
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- PublicaciónAcceso abiertoEffects of people-oriented leadership and subordinate employability on call center withdrawal behaviors(Colegio Oficial de Psicologos de Madrid, 2018-04) León Eyzaguirre, Federico R.; Morales,OswaldoCall-center employees are prone to lateness, absenteeism, and turnover because their jobs are low-wage, low-skill, and provoke high levels of stress. Thus, considerate supervisors achieve from them better performance and reduced turnover. This study tested in a Peruvian call center (N = 255) various hypotheses concerned with the effects of people-oriented leadership on withdrawal behaviors, their moderation by subordinate perceived employability, and the nature of the relationships between withdrawal behaviors. The evidence revealed independence of uncertified absenteeism from turnover intention, negative effects of people-oriented leadership on subordinate turnover intention regardless of subordinate level of employability, and leadership x employability crossover interactive effects on subordinate uncertified absenteeism. Since people-oriented supervision is associated with increased absenteeism among highly employable subordinates and decreased absenteeism among low-employability workers, the effects cancel each other. Thus, there is a need for understanding the underlying determinants as a pre-condition to deriving practical recommendations.
- PublicaciónAcceso abiertoEstilo de liderazgo de las docentes de educación inicial de las instituciones educativas del distrito Callao(Universidad San Ignacio de Loyola, 2010) Gamarra Vargas, Mary Trinidad; Flores Valdiviezo, Hernán GerardoThe following research is a simple descriptive cross-sectional study, aimed to identify the predominant leadership style used by preschool level teachers at educational institutions of Callao Region. In order to collect the data, it was used the leadership style questionnaire (CELID - A) of Morales - Molero, which reflects the typology presented by Bernard Bass, which considers three types of leadership styles. This test allows testers to get a score for each of the three styles and dimensions involved. The population sample considered 237 teachers, who belong to 34 educational institutions. After the study, the results showed that most of the preschool level teachers use the laissez faire and transactional style.
- PublicaciónAcceso abiertoEstilo de liderazgo directivo y clima organizacional en una institución educativa del distrito de Ventanilla - región Callao(Universidad San Ignacio de Loyola, 2012) Campos Livaque, Lily Roxana; Muñoz Salazar, José ManuelThe purpose of this study was to establish the relationship between directive leadership style and organizational climate in a school in the district of Ventanilla, Callao Region, the design of this investigation was correlational. The participants were 50 teachers,30 parents and 20 students. The instruments constructed and employed are the scale of directive leadership (Ruiz, 2009) which measured 3 dimensions and the organizational climate (Berrocal, 2007) which also measured 3 dimensions. Both showed validity and statistical reliability. The results were obtained through the chi square test. Concluding the investigation with the existence of relationship between directive leadership and organizational climate, creating democratic.
- PublicaciónAcceso abiertoEstilo de liderazgo predominante en los docentes del nivel primaria de instituciones educativas Red N° 08 Región Callao(Universidad San Ignacio de Loyola, 2010) Matos Villanueva, Jesús Martín; Flores Valdiviezo, Hernán GerardoThe research identifies the predominant leadership style of teachers of primary schools in the Callao Region. We chose a descriptive simple type transversal research, quantitative in nature. In order to do this we used the Leadership Style Questionnaire (Celide - A), Morales-Molero, which reflects the typology presented by Bernard Bass, who considers three styles of leadership. This test allows a score for each of the three styles and dimensions that comprise it. We determined a random sample of 119 people, for the universe of 168 teachers from 9 schools. The study group was composed of 168 teachers from 9 schools, and identified a random sample of 119 people. The results show that the vast majority of teachers focuses on transformational leadership style.
- PublicaciónAcceso abiertoEstilos de liderazgo de directores de instituciones educativas según percepción de docentes de la Red N° 2 - Distrito de Ventanilla - Callao(Universidad San Ignacio de Loyola, 2010) Juárez Campos, Roberto Carlos; Rimari Arias, Miguel ÁngelThe descriptive research conducted in teachers of educational institutions Francisco Bolognesi", "Villa Los Reyes", "Pedro Planas Silva" and "Fe and Joy" from the RED No. 2 District Ventanilla Callao region. A questionnaire was adapted for determine the perception of teachers regarding leadership styles of their managers, it has been validated by experts and has 0.956 reliability with Cronbach's alpha. The sample was 102 teachers chosen so stratified probability. The results show the prevalence of authoritarian leadership style in managers in these educational institutions, followed style and style liberal democracy. This mostly means that the author assumes the in a vertical direction, decisions are made individually, there are orders to be fulfilled and not takes into account the views and ideas of staff full.
- PublicaciónAcceso abiertoEstilos de liderazgo de los directores desde la percepción de los docentes de las instituciones educativas estatales de la Red N° 8 - Callao(Universidad San Ignacio de Loyola, 2012) Escandón Borja, Alicia; Bustamante Guerrero, Gilberto IndalecioThe research had the purpose of identifying the educational perception of the styles of the directors' of the net leadership Nº 8. Their design is of descriptive simple type, the sample that you employment was constituted by 119 professors of educational institutions that have the level of secondary education, The evaluation instrument it was the Questionnaire of Styles of Leadership of Castro (2004). You has arrived to the following results: The predominant leadership in the educational institutions is the transactional leadership with an average of 3.22; Laissez faire leadership in educational institutions occupies a low presence with an average of 2.01; the leadership transformacional is the one that I occupy less level in the scale in the educational institutions with an average of 2.51, being concluded that the predominant styles of leadership are the transformacional and the transactional one, and some directive practice the leadership Laissez Faire.
- PublicaciónAcceso abiertoEstilos de liderazgo del director según percepción docente y autoevaluación del desempeño docente en una institución de Ventanilla(Universidad San Ignacio de Loyola, 2012) Idone Cochachi, Teodora Máxima; Meza Borja, Juan AnibalThe present investigation was to determine leadership styles as director and teacher perceptions of teacher performance self-assessment in an educational institution of Ventanilla. The investigation was conducted under the descriptive methodology. The sample is composed of 41 teachers, taken for study variables director leadership styles democratic, authoritarian, laissez faire and pedagogical skills, emotional, accountable performance of their job functions, relationships and results of educational work. For data collection a questionnaire was applied to other leadership styles and teacherperformance and validated. The reliability of the instrument of leadership styles coefficient obtained de.945 * Global Alpha, the teacher performance instrument obtained a Cronbach coefficient of 0.956. The results show that a (51.22%) of teachersare fairly in line with the democratic style and the responsibilities in the performance of his duties (41.4%) is in the middle. We conclude that the democratic leadership style director increases teacher participation in school activities.
- PublicaciónAcceso abiertoEstilos de liderazgo docente y convivencia escolar en la institución educativa Callao(Universidad San Ignacio de Loyola, 2010) Cuellar La Chira, Elsa Margarita; Díaz Ubillus, ElisaThe research has as aim to analyze the correlation between leadership styles and school life in the Public Educational Institution Callao. The sample consisted of 238 students of the Fourth and Fifth Grade Secondary Education. We designed a Likert survey to assess the variables and their respective dimensions, validated by experts and reliability for internal consistency by Cronbach alpha coefficient. The variables presented normal distribution. The methodology is descriptive correlational design at the basic level, using the parametric Pearson correlation. The result was that there is direct, strong and highly significant relationship between leadership and school life. (r =0.853 / sig = 0.00).
- PublicaciónAcceso abiertoPercepción del liderazgo del director y desempeño laboral de las docentes en cuatro instituciones educativas públicas del nivel inicial en el Callao(Universidad San Ignacio de Loyola, 2012) Rodríguez Zamora, María Carmela; Bustamante Guerrero, Gilberto IndalecioThe current job of correlation descriptive type had the goal to relate the teachers´ perception between management leadership and job performance of teachers in four public educational institutions from initial level schools in Callao. The type available non-probabilistic sample was integrated for 50 teachers. A survey was developed to determine the management leadership level and a remark record to determine the teacher work performance level. These instruments were evaluated obtaining an acceptable validity and reliability (by expert opinion and 98 ** 97 **) and a Cronbach's alpha of 0.97 ** and 848 **). It is important to mention the correlation among directive leadership and work and participation motivation dimension. However, there is not a significant correlation between the directive leadership and the responsibility dimension. The final conclusion was than a good directive leadership entail a good teacher performance and improve the education quality.
- PublicaciónAcceso abiertoRelación del liderazgo de la directora y el desempeño laboral de las docentes de la I.E.I. N° 87 Callao 2009(Universidad San Ignacio de Loyola, 2010) Castillo Vásquez, Verónica Dalila; Flores Valdiviezo, Hernán GerardoThis research presents a descriptive correlational study to determine the relationship between the leadership style of the director and job performance of teachers in the Educational Institution Home Santa Rosa No. 87. The sample included a total of 110 parents randomly chosen from the classrooms of children ages 3, 4 and 5 years of age and 11 teachers who work in the institution. A first survey was administered to parents to know their perception about the leadership style of the director and the job performance of teachers. After a second survey was applied to the teachers to know the style of lesdership they perceived of the director. Finally third self-assessment survey their performance. The results revealed that there is not relationship between the leadership style of the director and job performance of teachers. These results are discussed in the context of the investigation.
- PublicaciónAcceso abiertoSupervisor’s behavioral complexity: Ineffective in the call center(Brunel University, 2017-06) León Eyzaguirre, Federico R.An ample repertoire of leadership behaviors available to the manager is expected to guarantee his/her effectiveness transcending situations, but research in the call-center context has identified a specific form of effective supervision: people-oriented leadership. The purpose of this paper is to compare the effectiveness of leader behavioral complexity vis-à-vis people-oriented supervision. 268 employees out of 728 of a Peruvian call center filled in an on-line survey that included, among other questionnaires, the Competing Values Framework Managerial Behavior Instrument in reference to their front-line supervisor. The study analyzed the relationships between supervisory leadership and subordinate turnover intention and absenteeism. Behavioral complexity, like people-oriented leadership, predicted subordinate turnover intention but did not predict subordinate absenteeism, which people-oriented leadership did when other leadership orientations (to change, results, processes) were held constant. Our explanations consider that absenteeism is a concrete behavior and turnover intention an abstract attitude. The findings are consistent with the call-center literature, suggest important boundaries to the concept of manager behavioral complexity, and highlight the need for contingency theories of leadership effectiveness. © 2017, International Journal of Business Science and Applied Management. All rights reserved.