Publicación:
Development and Validation of Usability Heuristics for Evaluation of Interfaces in ATMs

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dc.contributor.authorChanco, Cristhian
dc.contributor.authorMoquillaza, Arturo
dc.contributor.authorPaz, Freddy
dc.date.accessioned2019-08-12T21:01:11Z
dc.date.available2019-08-12T21:01:11Z
dc.date.issued2019-07
dc.description.abstractATM systems are part of the devices that have more managed approach and facilitate the use of financial services for people. However, on occasions, displayed interfaces can be frustrating to use. Usability is a principle that contemplates such situations, so it is necessary to have appropriate tools to evaluate ease of use on the products. For this reason, we present a revised version of eighteen usability heuristics proposed for ATM applications. In this paper, we describe the process that is followed from the collection of information, creation of the heuristic set, validation and refinement.es_ES
dc.description.peer-reviewRevisado por pareses_ES
dc.formatapplication/pdfes_ES
dc.identifier.doi10.1007/978-3-030-23535-2_1
dc.identifier.isbn978-303023534-5
dc.identifier.issn0302-9743
dc.identifier.journalLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)es_ES
dc.identifier.urihttps://hdl.handle.net/20.500.14005/9109
dc.identifier.urihttp://dx.doi.org/10.1007/978-3-030-23535-2_1
dc.language.isospaes_ES
dc.publisherSpringer Verlages_ES
dc.relation.ispartofLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
dc.rightsinfo:eu-repo/semantics/embargoedAccesses_ES
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/es_ES
dc.sourceUniversidad San Ignacio de Loyolaes_ES
dc.sourceRepositorio Institucional - USILes_ES
dc.subjectAutomatic teller machineses_ES
dc.subjectHeuristic methodses_ES
dc.subjectUsability engineeringes_ES
dc.subjectUser centered designes_ES
dc.subjectATM systemses_ES
dc.subjectEase-of-usees_ES
dc.titleDevelopment and Validation of Usability Heuristics for Evaluation of Interfaces in ATMses_ES
dc.typeinfo:eu-repo/semantics/articlees_ES
dspace.entity.typePublication
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