Examinando por Materia "User centered design"
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- PublicaciónSólo datosA Teaching Experience of the Human-Computer Interaction Course in a Master Program(Springer Verlag, 2019-07-24) Paz, Freddy Asrael; Moquillaza, Arturo; Falconi, FiorellaLearning-by-doing is an educational theory which establishes that the students learn in a more effective way if they are involved in experiences of the real world instead of passively listening. In the HCI course of the Master Program in Informatics, of the Pontifical Catholic University of Peru, the professors proposed the active-learning approach for the teaching of several topics related to HCI such as usability, user-centered design, human factors, accessibility, ergonomics and internationalization that are nowadays relevant concepts for the design process of graphical user interfaces. For this purpose, we received the committed collaboration of a local financial entity, the BBVA Continental Bank, which voluntarily agreed to establish a set of requirements for the design of GUIs that support the implementation of new features in ATMs. This proposed exercise has allowed the students to apply what they learned in real work situations, and to consolidate the discussed concepts from practice.
- PublicaciónSólo datosDeveloping QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques(Springer Verlag, 2019-07) Chumpitaz, Diana; Pereda, Kevin; Espinoza, Katherine; Villarreal, Carlos; Perez, William; Moquillaza, Arturo; Díaz, Jaime; Paz, FreddyATMs are widely used around the world, which leads to the development of new functionalities that need to consider usability. For this reason, the following article presents the development of graphical interfaces for ATM of BBVA Continental Bank, which follows a user-centered process design. In the first place, we gathered information about our target user. Then, we developed a prototype based on the previous information and the needs of the bank, which also took into account expert’s feedback. Finally, real users in the bank itself validated the prototypes.
- PublicaciónSólo datosDevelopment and Validation of Usability Heuristics for Evaluation of Interfaces in ATMs(Springer Verlag, 2019-07) Chanco, Cristhian; Moquillaza, Arturo; Paz, FreddyATM systems are part of the devices that have more managed approach and facilitate the use of financial services for people. However, on occasions, displayed interfaces can be frustrating to use. Usability is a principle that contemplates such situations, so it is necessary to have appropriate tools to evaluate ease of use on the products. For this reason, we present a revised version of eighteen usability heuristics proposed for ATM applications. In this paper, we describe the process that is followed from the collection of information, creation of the heuristic set, validation and refinement.